Best Tennis and Pickleball courts in Arcadia, Los Angeles County for 2025

The management of this location has gone down over the past year. There are two main issues- 1. The office staff is practically useless 2. The class availability is very poor. The office staff is incredibly unhelpful- Rarely able to help you move classes, sign up for classes, poor knowledge about tennis rackets and equipment. Almost every time you ask a question, they are unable to answer. Secondly, The good instructors’ tennis classes get filled up immediately. There are not enough classes with good instructors at good times.

Very poor maintenance of the courts. Not cleaning being done. Courts are filled with dead leaves. No action was taken when taken to notice.

This center falsely advertises the coach for summer camp. Whoever they put on the website (in this case, Salvador Ramos) is not the one who's teaching the camp. The owner, John Letts, explicitly replied to me on an email when I sent in a complaint. And the complaint that I've made is regarding an unknown coach that they refused to release his name. First of all, there was an incident that our son got hit accidentally by another coach at the camp. His arm was very seriously bruised. By night he had a fever. I sent an email Thursday morning and mentioned about how we weren’t informed during pickup that an accident happened nor was there any first aid, e.g. ice pack. By Friday morning our son felt ok to go back to camp. When my parents sent him there, they informed the "fake salvador" about the bruise and that if our son felt too tired, to please let him take it easy or call me to pick him up. The response gave was “why is he even here”, cold and stern. Why? Because even school policy is if a child does not have any symptoms within 24 hours, then the child can go to school. We paid for the camp, therefore, he can. There were no apologies from lack of communication with an injury, no sympathy, but only simply being mean. And that still wouldn’t have triggered me to look up and down for ways to make complaints about. Here comes a part that made our family furious - towards the end of the class, our son accidentally stepped on another an older camper’s backpack. The camper was very agitated and pinched our son’s back. So our son responded with self defensive mechanism and pushed the kid away. That’s when "fake Salvador" spotted them and snatched our son’s racket out of his hands, yelled at him to “tell you mom to never sign you up for this camp again” and said something equivalent to you’ve been fired or expelled. So our son started crying by how mean the coach was acting. The worst is fake Salvador then said “now you’re crying like a baby girl” to an 8 year old. When my parents picked him up from camp, they FaceTimed me and our son was crying non-stop saying the coach was mean and scary and that he never wants to play tennis again. iTennis handles conflicts with abusive and humiliating languages. The coach is basically a bully and discriminates against girls by insinuating that girls are weaker and they would be those to cry. Parents, this camp experience will scar children for life. Apart from the way our child was treated, the coach was constantly threatening all other kids “I’ll call your mom” whenever he cannot control a situation. So it was not a unique situation. Their office still has not given any concrete resolution to us after 3 weeks. We had to go to the center in person on the weekend to search for the real Salvador to get them to response after at least 2 phone calls and 3 emails that I sent and did not get a response from. The only responsive they have given is we are going to hear what that coach has to say then to believe what our child's "one sided story" quoted from their manager Patricia.

I tennis is a horrible place to get coaching. The coaches here are all rude and very money hungry. Would not recommend anyone coming here!

For the price, they need to put some dividers so game doesn't get messed up. Also, why not put some score cards?